Our Promise

Our Carers, Our Support, Our Promise

We strive to provide exemplary support to our fantastic members of staff, building a promise to our brilliant care community.

We are incredibly strong believers in supporting our members of staff, which is why we have built a care community promise, pledging our commitment to employees. 

At the heart of our very business, our fantastic carers go the extra mile every single day and we find it vital to provide them with the support they deserve for their life-changing duties they carry out each and every day.

Your Happiness Starts Here

CareYourWay strongly believes that the values and core of care should extend to our wonderful caregivers, as well as our large range of clientele, and should provide the help, support and value that they all deserve to be given.

To demonstrate our devotion to our own, we have developed CareYourWay's own promise: “Our Carers, Our Support, Our Promise”.

We are firm believers in taking care of our staff. Our promise places our dedicated teams at the heart of CareYourWay and has built an environment where our staff can feel rewarded, fulfilled and supported in their position – an enjoyable, homely place for our carers to be. Our ambition is our commitment, and we work diligently to ensure that our promise:

Recognises and values, celebrating proud moments of achievement and success

Right from the first day, some fifteen years ago, CareYourWay has always found it an absolute necessity and a key priority to ensure that staff feel valued and recognised for their outstanding quality care.

As we have grown, we continue to recognise and appreciate the effort and exceptional care that our wonderful teams provide with: luxury gifts, holiday schemes, a reward-and-benefit system (Perkbox), employee of the month, birthday recognition, thank you letters and phone calls, company meals, festivity treats and many, many more!

We also are strong believers in sharing our staff’s success for our local and national communities to see, whether that be as an individual or within a team, through our local press releases, care awards (for those who provide exceptional care standards), social media platforms and website coverage.

Empowers staff to enable career progression, as well as develop qualifications, skills and knowledge

CareYourWay actively works toward empowering staff to develop key skills and knowledge, therefore enabling opportunity for career progression.

We have frequent staff meetings to discuss achievements across the teams, identifying where improvements could be made, as well as offering support for staff to reach their goals. Our inhouse trainer is also consistently available to discuss how individuals could further their knowledge and training, to better the care they provide, but to also open new opportunities within their field.

Through frequent appraisals and supervisions, we will identify personal aspirations, creating a personal development plan to help you along the way.

Forms a welcoming, supportive and enjoyable culture for all individuals

Our teams of staff are the heart of CareYourWay, and we believe an enjoyable, supportive and welcoming culture is the key to making a happy place.

We go above and beyond to ensure that our offices are homely, and that the environment could be a place for all individuals to feel comfortable, safe and happy. Our teams of staff within our offices are compassionate and understanding and will help our carers to enable an easier and more efficient and effective service wherever possible.

We offer tailored and personalised support for our staff, as well as ongoing wellbeing checks. We are extremely proud to care for our staff in the way we do, and we find it key that we build a friendly and welcoming culture and environment for all our staff to stay in.

This guide was last updated on August 1st 2021 by CareYourWay Team

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